Information about the website owner

HSV INGENERIA, PERITACIONES Y COMISARIOS DE AVERÍAS SLU CIF/NIFB09669680 with registered address at Calle Uruguay 6 Edificio V 3 B – 1, 07010 Palma, Illes Balears and communications email administracion@hsvperitaciones.es

Registration in the Commercial Registry with No.:………………………………. Registered in ……………………. with No. ……………. Authorized Entity ………………………….

Responsable de protección de datos

The owner is responsible for the personal data collected through browsing and use of this website in accordance with the requirements established by REGULATION (EU) 2016/679 on the protection of personal data and in accordance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

By using this website, we understand that you have read and understood the information provided regarding the processing of your personal data.

  

Data protection policy

The controller applies the principle of active responsibility in the processing of personal data, constantly updating and promoting the continuous improvement of the data protection system in accordance with applicable legal requirements, ensuring in all cases:

* respect for the fundamental freedoms and rights of natural persons

* that the data is processed in a lawful, fair and transparent manner

* that the data processed are accurate, adequate, relevant and limited in relation to the purposes for which they are collected

* that the purposes for which they are collected are explicit and legitimate and that they are not treated in a manner incompatible with those purposes

The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights they have, as well as all the information

legally necessary established by current regulations.

Data collected, purpose and legality

The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to:

*send you information about our products/services

*answer queries.

*process orders, prepare invoices, provide information on order status, handle complaints, and handle any other matters arising from the provision of services through this website.

These purposes are based on the legal principles for processing data collected under current regulations: for the execution of a contract or the provision of a service to users, for compliance with legal obligations, for legitimate interest, and with the consent of users.

  

Web forms

The personal data collected through the web contact form is used to address any queries the user may have.

The personal data collected in the order form is intended to process the data necessary for the correct management of your orders.

Data processing is legitimized by the consent you give us by expressly accepting the processing conditions reported in this privacy policy.

Recipients of the data

Personal data obtained through web forms are recorded and stored on electronic media controlled and supervised by the data controller.

Your personal data will not be disclosed to third parties, except when such disclosure is covered by a legal obligation or when, for the correct provision of the service or the execution of the contract, it is necessary to disclose your data to third parties in order to make the payment (payment gateways), as well as manage the deliveries of the products (carriers), such transfer being covered by the needs of the service. Payment through other payment gateways, we recommend that the user read the privacy policy to understand how personal information is handled, for example.

example:

Redsys Servicios de Procesamiento, S.L. (“Redsys”), with registered office in Madrid, Calle Francisco Sancha, number 12, and with C.I.F. number B-85955367, which fully complies with the legislation

Redsys complies with the current regulations regarding personal data protection and the confidentiality commitments inherent to its activity. Redsys has adopted the necessary technical measures to maintain the required level of security. You can view its privacy policy at

https://www.redsys.es/legal/20180223_politica_de_privacidad_web_publica_redsys.pdf

PayPal (Europe) S.à.r.l. et Cie, S.C.A. (R.C.S. Luxembourg B 118 349), whose privacy policy establishes the appropriate security measures for the correct processing of users’ personal data. You can view their privacy policy at

https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES#1

In cases where the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only be carried out if the user has given their express consent.

Strict criteria are maintained for selecting data processors, and a contractual commitment is made to each of them to comply with and enforce the established data protection obligations.

In the event of international data transfers, HSV INGENERIA, PERITACIONES Y COMISARIOS DE AVERÍAS SLU will ensure that the transfer of your personal data is carried out in compliance with applicable privacy laws and, in particular, that the necessary contractual, technical, and organizational measures are implemented, such as the standard contractual clauses approved by the European Commission.

TREATMENT ACTIVITY: CANDIDATES

Personal data processed:
* Personal data:
– Identification data: first name.
– Identification data: first surname.
– Identification data: postal address.
– Identification data: telephone number.
– Identification data: email address.

Purposes of processing:
* with the consent of the data subject:
– Use of images for social media, websites, etc.
* to comply with a legal obligation:
– Comply with the legal obligations imposed on the activity.

Origin of the personal data processed:
* Obtained from the data subject:
– Obtained from the data subject.

Type of processing:
* Processing operations:
– Access
– Collection
– Recording
– Storage
– Consultation
– Restriction
– Deletion

Retention period for processed personal data:
* Retention period for processed personal data:
– For as long as necessary for the purpose(s) indicated.

Recipients of the personal data processed:
* Recipients of the personal data:
– No personal data is sent.

Territorial scope / international transfers:
* Territorial scope / international transfers:
– Local.

Profiling:
* No profiling studies are conducted:
– No profiling studies are conducted.

PROCESSING ACTIVITY: CLIENTS

Personal data processed:
* Personal data:
– Identification data: first name.
– Identification data: first surname.
– Identification data: postal address.
– Identification data: telephone number.
– Identification data: email address.

Purposes of processing:
* with the data subject’s consent:
– Sending advertising by post or email about our services/products.
* for the execution of a contract or the provision of a service:
– Providing a service or supplying a product.
– Invoicing a contracted product or service.
* for compliance with a legal obligation:
– Complying with the legal obligations imposed on the activity.

Origin of the personal data processed:

* Obtained from the interested party:
– Obtained from the interested party.

Type of processing:
* Processing operations:
– Access
– Collection
– Recording
– Storage
– Consultation
– Restriction
– Deletion

Retention period for processed personal data:
* Retention period for processed personal data:
– For as long as necessary for the purpose(s) indicated.

Recipients of the personal data processed:
* Recipients of the personal data:

– No se envían datos personales.

Territorial scope / international transfers:
* Territorial scope / international transfers:
– Local.

Profiling:
* No profiling studies are conducted:
– No profiling studies are conducted.

Supports that perform processing operations:
* The organization has support systems for processing personal data. An updated record of these is maintained.

For more information, please contact administracion@hsvperitaciones.es

ACTIVIDAD DE TRATAMIENTO: EMPLEADOS

Personal data processed:
* Personal data:
– Identification data: first name.
– Identification data: first surname.
– Identification data: postal address.
– Identification data: telephone number.
– Identification data: email address.

Purposes of processing:
* with the consent of the data subject:
– Use of images for social media, websites, etc.
* for the execution of a contract or the provision of a service:
– To teach/develop formal/non-formal training courses.
– To maintain the employment relationship.
* to comply with a legal obligation:
– To comply with legal obligations in the workplace.

Origin of the personal data processed:
* Obtained from the data subject:
– Obtained from the data subject.

Type of processing:
* Processing operations:
– Access
– Collection
– Recording
– Storage

– Query
– Limitation
– Deletion

Retention period for processed personal data:
* Retention period for processed personal data:
– For as long as necessary for the purpose(s) indicated.

Recipients of the personal data processed:
* Recipients of the personal data:
– No personal data is sent.

Territorial scope / international transfers:
* Territorial scope / international transfers:
– Local.

Profiling:
* No profiling studies are conducted:
– No profiling studies are conducted.

Employees who perform processing operations:
* The organization employs employees who process this personal data. An updated record of these employees is maintained.

Supports that perform processing operations:
* The organization has support systems for processing personal data. An updated record of these is maintained.

For more information, please contact administracion@hsvperitaciones.es

PROCESSING ACTIVITY: SUPPLIERS

Personal data processed:
* Personal data:
– Identification data: first name.
– Identification data: first surname.
– Identification data: postal address.
– Identification data: telephone number.
– Identification data: email address.

Purposes of processing:
* For the execution of a contract or the provision of a service:
– To provide a service or supply a product.
– To place orders.
* For compliance with a legal obligation:

– Comply with the legal obligations imposed on the activity.

Origin of the personal data processed:
* Obtained from the data subject:
– Obtained from the data subject.

Type of processing:
* Processing operations:
– Access
– Collection
– Recording
– Storage
– Consultation
– Restriction
– Deletion

Retention period for processed personal data:
* Retention period for processed personal data:
– For as long as necessary for the purpose(s) indicated.

Recipients of the personal data processed:
* Recipients of the personal data:
– Data processors.

Territorial scope / international transfers:
* Territorial scope / international transfers:
– Local.

Profiling:
* No profiling studies are conducted:
– No profiling studies are conducted.

Data processors:
* The organization assigns the processing of personal data to certain data processors, with whom it maintains legally established confidentiality agreements. An updated record of these processors is maintained.

Supports that perform processing operations:
* The organization has support systems for processing personal data. An updated record of these is maintained.

You can obtain more information about our organization’s processing of personal data by requesting it at: administracion@hsvperitaciones.es

Technical and organizational measures for data protection.

The media has the necessary technical and organizational measures to guarantee the confidentiality and preservation of personal data obtained through the website.

Personal data collected from the website is processed using HTML protocol with a valid SSL certificate.

The personnel involved in data processing operations—access, editing, deletion, etc.—are trained and committed to this data protection policy.

  

Data retention

Personal data obtained through the contact form will be retained for the time necessary to address your request/query.

Personal data obtained through the order form will be kept

as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right to delete, cancel and/or limit the processing of your data.

Once the contractual relationship has expired, we will keep the information duly blocked, without using it for any purpose, as long as it may be necessary for the exercise or defense of claims, or for as long as any type of judicial, legal, or contractual liability may arise from its processing, which must be addressed and for which its recovery is necessary.

If you have expressly agreed to receive commercial information, we will retain your contact information until you notify us of your decision to unsubscribe from such commercial communications.

Information about the existence of automated decisions (including profiling)

We don’t normally make automated decisions, but when we do, we will make it clear that such a decision is being made. However, HSV INGENERIA, PERITACIONES Y COMISARIOS DE AVERÍAS SLU CIF/NIFB09669680 includes several sections dedicated to service personalization, in order to display personalized advertising when you visit its website and also to send personalized communications.

HSV INGENERIA, PERITACIONES Y COMISARIOS DE AVERÍAS SLU CIF/NIFB09669680 recognizes the possibility of profiling to improve its product offering or personalize the sending of commercial offers or provide more personalized service to the customer.

Opposition to data being processed for advertising purposes

If you gave your consent for your data to be used for advertising purposes and no longer wish to receive advertising, you can revoke your consent at any time by sending an email to the responsible party at administration@hsvperitaciones.es.

  

Changes to the Privacy Policy

We may modify the information contained in this Privacy and Cookies Policy whenever we deem it appropriate. If we do so, we will notify you via various means through the Platform (for example, through a banner, pop-up, or push notification), or we will even send you an email address when the change in question is significant to your privacy, so that you can review the changes, assess them, and, if applicable, object to or unsubscribe from a service or feature. In any case, we suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce any interactive improvements.